"Walt Disney World is known the world over for its excellent customer service.But every now and then you hear a special story that makes you realize that the company is more than polite and courteous; that they go above and beyond people's expectations.
"The Karen and Paul Campanale, and their family were on vacation at the Walt Disney World Resort. While packing and straightening up their villa at Disney's Wilderness Lodge, Paul Campanale threw out a cardboard bowl containing his wife's, engagement, wedding and five-year-anniversary rings. When the couple discovered what had happened, they informed the staff at the Wilderness Lodge, and headed for the airport. The staff informed them that it would be a long shot, but that they would try and find her rings.
"Drew Weaver , executive housekeeper at the Wilderness Lodge, said that he realized that they garbage from the couple's villa was not taken to the compactor yet, and along with seven other volunteers, decided to get on their protective clothing, and search for the jewelry. Remarkably, they did just that. 'That's not the first time we've gone through trash - oh, no,' Weaver said. 'We don't always find things. Many times we come up empty. But we didn't this time.'
"Weaver called the Campanale's, and personally met up with them to bring them the rings. The Campanale's were shocked but ecstatic that the rings were located."
from http://www.magicalmountain.net/WDWNewsDetail.asp?NewsID=1875
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